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ATTENTION GETTING LETTER

Provided as an example, a specific letter addressing the Top Text issue:

 

Dear [ insert name];


I have a very important issue I hope you can take a few minutes to address your opinions.

There is a serious issue revolving around the internet and a piece of software called TopText. TopText is a product made by Ezula, which is bundled with Kazaa a popular file sharing program. When a user downloads Kazza, and thus far over 6.5 million people have, they also download TopText.

In order to remain brief I will quote a post from a Haha, a user at gethighforums.com.

The below listed are the exact issues as they relate to TopText/Ezula.

Website owner/maintainer concerns:

* Alters copyrighted site content without permission by adding links.
* Alters copyrighted site design with yellow highlighting and underlines.
* Places text link advertising on websites without compensating the sites' owners.
* Turns companies' own websites against them by adding text link ads that lead to their competitors websites.
* Hijacks websites' visitors by adding external links.
* Alters the intended click flow of a site by turning links into dropdown boxes that promote links out of the site.
* On sites that use the common design convention of yellow highlighting for words and links, masquerades as part of the intended page design.
* Adds links that may not be appropriate for a site's intended audience.
* Breaks the common policy of keeping editorial content separate from ads, calling a journalist's and/or site's ethics and integrity into question.
* Insinuates links to products & services into "recommended" lists, putting the page author's reputation at risk and making them a liability target.
* When a site's users are ready to buy the site's product or service, clicking on 'Shopping Cart' or a similar link may show users a link to another site, causing the site to lose revenue.
* Text link ads show up in online legal agreements like privacy policies and terms of service, bringing their strictly legal purpose into question.
* Forces web authors to expend precious time and energy trying to minimize TopText damage to their pages.

Advertiser concerns:

* Causes websites to break any exclusivity clauses they may have with advertisers by placing text link ads from other advertisers on the same page.
* Stabs Ezula advertisers in the back by doing the same thing to their sites once users click on a link to get to them.
* On sites where advertisers pay for listings, particularly those with descriptions, alters the text of their paid listings by inserting links to their competitors.

Web User concerns:

* Text link ads invade the signature files and comments of participants in online forums, insinuating a connection to the product or service advertised.
* The end result of widespread use of TopText and similar applications will be a mass movement from free content to paid content by website owners, since they will be deprived of advertising revenue.

TopText End-User concerns:

* Uses vague opt-out language in Kazaa's installation dialog and an inaccurate TopText application description, ensuring that only those with prior knowledge of TopText will know to avoid installing it.
* Confuses, annoys, angers and/or frightens software users, who often think they have contracted a computer virus.
* Average users may believe that TopText is necessary for Kazaa to function.
* Does not provide users with disable/delete information in the Kazaa help file.
* Is difficult for many users to delete from their systems.
* Leaves trojan-like components behind after uninstall.


We, the members of the webmaster community, ask for your assistance, although our numbers may be high our resources against larger companies such as this do have limits. We are taking a stand, we are contacting advertisers and we are making progress. In the meantime we are still losing revenues, and in the time of the dotcom crash we cannot afford to have what we have worked for stolen from us.

To learn more about this situation I invite you to visit these forums and share in the quality discussions.

Direct thread links:
http://gethighforums.com/Forum10/HTML/001386.html
http://www.ahfb2000.com/webmaster_help_desk/showthread.php?s=&threadid=301

Respectfully,

[your name]

Cut and Paste Letter

- courtesy of Dave - AHFB, Get High Traffic Forum Member, Website: http://www.ahfb2000.com

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